Smart Health Walk-Through

With Medio’s new Smart Health web application, you can have your vital signs measured automatically by one of the world's most advanced AI computer vision systems as you check-in on a daily basis to monitor and track your health and COVID-19 related symptoms. Smart Health gives you the tools you need to manage family and work obligations in this new pandemic era.

This guide will walk you through how to Check-in using the new Smart Health web site on your phone, and explain each step in the process.  You can also refer to our FAQ page to answer any of your most common questions, or post one of your own.


Welcome Page

Request for Camera Access The first thing you will notice when you log-in to the Medio Smart Health web site is that it requests access to your video camera so that it can automatically measure your vital signs. You can still use Smart Health without allowing camera access, but it will not record or allow you to share your vital signs. Automatic Video-based Vital Sign Measurement As you are answering your COVID-19 related check-in questions, Smart Health uses the video camera to automatically measure your heart rate, your breathing rate, and estimate your blood oxygenation using your skin tone (in beta). You can see the measurements of your vital signs in the scrolling charts on the top right corner of the screen. You may notice that the vital sign measurements in the charts fade in and out, which is an indication of how accurate each measurement is. Brighter measurements show higher confidence. 1. The red Heart Rate chart shows your pulse rate in units of beats-per-minute. 2. The blue Breath Rate chart shows your rate of breathing in breaths-per-minute. 3. The green Oxy chart shows an approximation to your blood oxygenation measure that simply tracks tiny changes in your skin tone that indicate how oxygenated your blood is. (oxygenated blood is more red, and de-oxygenated blood is more blue.) Note that this feature is in beta testing mode, so if you happen to have a pulse oximeter and would like to help us refine and test this feature, please message us at To take the best possible measurements, first find a spot to perform the check in with good illumination. Beyond that, all you need to do is just use the app to answer the check-in questions, relax, breath normally, and make sure the camera can see your head and shoulders, and Medio Smart Health will automatically record your key vital signs while you are answering the questions. You can tell that Smart Health is taking good measurements when you can see bright colored lines scrolling across the vital sign charts. If the lines fade away, it means that the app is struggling to take good measurements, perhaps because you are moving around too much, or the camera cannot see your head and shoulders, or the lighting on your face is changing.

Temperature Page

Your body temperature is one of the many vital signs that can help doctors assess your health. But since most modern mobile phones don’t have a built in thermometer, Medio Smart Health is asking you to use your own thermometer to measure your body temperature and enter the result here by moving the slider button left or right. If you don’t have a thermometer of your own, don’t worry. Just make your best guess as to how you are feeling and position the slider to tell us. If you feel fine, the normal healthy range is between 98 and 99 degrees Fahrenheit. Just move the bubble on the slider to 98F. If you feel somewhat feverish, just move the slider up a bit. If you feel very feverish, then push the bubble further to the right. (Note that you can use the color scale on the slider bar to get in idea of healthy —green— ranges for each symptom entry).

Blood Oxygenation Page

If you don't have a pulse oximeter to measure your blood oxygenation, just skip this step. Your blood oxygenation level is a measure of how much oxygen your lungs are conveying to your red blood cells, which then deliver that oxygen to fuel the cells in your body. Your body closely regulates your blood oxygen level to maintain a healthy fuel supply for your cells. Healthy people at sea level altitude typically have blood oxygenation levels higher than 95%. Any Oxygenation measurements at 94% or lower could indicate the possibility of difficulty breathing or possible respiratory distress and or damage to your lungs, and you should contact your physician to further assess your health needs, and/or seek access to COVID-19 testing. Any readings below 90% indicate the strong likelihood of significant respiratory issues and you should be seeking immediate diagnosis from your physician and/or care at a local emergency room or urgent care clinic.

Report Page

Your Smart Health Check-in Score This score, on a scale of 1-to-10 is a rough measure of how your answers to the COVID-19 screening questions in your check-in reflect your current health risk relative to the Coronavirus. This score will change, reflecting your answers to the screening questions, where higher scores mean higher risk. There are three possible results of the screening questions based on your overall score, with regions color coded according to your level of risk: 1. You have not entered any data which would indicate cause for concern regarding COVID-19, and you are “In the green!” low-risk category relative to any symptoms of the virus. Keep checking in daily! 2. Your answers to the screening questions and vital sign information indicate some potential risk of having contracted COVID-19, and you should seek additional testing and medical advice from a licensed physician. This is the "At-Risk" yellow zone. 3. Some of your answers and vital sign information indicates significant risk of potentially serious health issues, and you should consider immediate calling ahead to your doctor or your nearest emergency room or urgent care clinic to arrange emergency care. This is the "High-Risk" red zone. Note that the Medio Smart Health app is NOT intended to be a diagnostic tool. It should not replace the role of your physician, and should NOT be used for diagnostic purposes. Your Vital Sign History The charts in the bottom half of the page allow you to use the tabs to browse the history of your recent check ins, and chart the key statistics you have entered, including your COVID-19 score described above. Additionally, any thermometer and oximeter readings you have entered, as well as a history of your heart and breath rate measurements and the oxygenation measure. Simply tough each tab button to switch between the charts for the different data elements. Share your Smart Health Check History with doctors and other caregivers. (feature coming soon) This yet-to-be-implemented button will allow you, and only you, to download your chart histories and will allow you to easily email a pre-formatted email to your physician, with your data attached.

Use Smart Health Any Time, Anywhere

from your PC or tablet or mobile phone, through pretty much any modern device with an internet connection and a camera.